All deliveries are subject to stock availability and authorisation of your payment.
All purchased items must be delivered to the billing address only or you can collect in-store.
We currently only accept orders for delivery within the UK. However, if your delivery address is outside the UK, please contact us at email@example.com or by telephone on 01375 768 281 to discuss your requirements. Delivery to addresses outside the UK may incur additional delivery costs.
Most UK orders are sent by Royal Mail Recorded Delivery.
UK (Mainland) - Standard Delivery Charge - £5.95 (Five pounds ninety five - British Sterling)
FREE Delivery for Orders over £50.00 (Fifty pounds -British Sterling)
If we agree to deliver outside the UK (Mainland), the carrier will be advised on dispatch of your order. All deliveries must be signed for on receipt. We cannot accept instructions to leave packages without signatures. You may receive your goods in several packages, which arrive on different days. For items ordered for collection at store, there is no delivery charge. It will be held at the store for seven working days for your collection. After this time, items ordered will cease to be reserved for you and will return to general store stock.
Next Day Delivery
Next day delivery is not currently available for online orders. This is subject to change.
Most UK orders should be delivered within one week. However, we ask customers to allow up to three weeks for delivery in the event that any items are temporarily out of stock. If we are unable to deliver within this period we will contact you straight away. Items that require specific embroidery or customer requested alterations provided by our alteration service, may take longer. You will be contacted via email or telephone to advise. You may receive separate packages, which arrive on different days. We will often send goods that are in stock straight away and send the outstanding goods as soon as we receive them from our suppliers.
We will send you an email when your goods are despatched.
All purchased items must be delivered to the billing address only.
In the unlikely event that you receive the wrong order, please contact us as soon as possible so we can arrange for the item(s) to be collected and the correct one(s) to be dispatched to you.
If you have any questions about the delivery of your order, please call us in-store on 01375 768 281. Lines are open Monday to Saturday 9.00am to 5.00pm (excluding all Bank & Public Holidays).
Click and Collect
Click and Collect in store 6 days a week Mon-Sat. Please choose click & Collect at time of checkout.